Help and policyLoading public guidance
Preparing quick answers, policy topics, public data links, and contact paths.
Preparing quick answers, policy topics, public data links, and contact paths.
Rules for useful content, clear advertising, local sponsors, and traveler trust.
Choose the topic that matches your question. Each topic explains scope and shows the next action when one is available.
Waits, history, weather, traffic, and guides should prioritize traveler usefulness. Sponsors should not control wait data or safety instructions.
Latest-wait, history, nearby-crossing, wait-card, daily-report, and public list pages must preserve credit, date, and delay notes even when shown beside a sponsor.
A daily report may show a sponsor, but that sponsor does not change wait times, credits, update timing, public pages, or safety-data ordering.
Every paid space must say sponsored, ad, or advertisement clearly and near the paid content, especially on mobile.
If we receive payment, credit, commission, benefit, or a business relationship that may affect a recommendation, it should be disclosed clearly.
We prefer businesses useful to travelers near the right crossing, such as insurance, hotels, food, parking, currency, clinics, and travel services.
Ads require approval, active billing, and policy compliance. We may edit, reject, pause, or remove ads for quality, safety, legality, or fit.
Dashboards, accounts, internal tools, private pages, and ad changes stay separate from public pages and direct data access.
Advertisers must support prices, availability, licenses, insurance, discounts, timing, outcomes, and any objective claims.
We do not accept misleading, unsafe, discriminatory, illegal, infringing, malicious, law-evasion, malware, hate, graphic violence, or unverifiable promise ads.
Report a misleading or unsafe ad through contact with link, screenshot, and reason.
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