Help and policy
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Preparing quick answers, policy topics, public data links, and contact paths.
Preparing quick answers, policy topics, public data links, and contact paths.
Privacy rights for European users and other users where applicable law grants similar rights.
GDPR and Privacy Rights exists to answer one practical traveler need: what data is used, what action is available, and where to check before driving.
Users in the EU, UK, California, and other regions may have rights under applicable law. We may also respond to reasonable requests from other users.
Public pages, latest waits, history, nearby crossings, wait cards, daily report, and public page lists are public surfaces, not personal account files. Those pages should keep credit, update time, and delay notes so public data is not confused with account data.
Personal-data requests do not turn private pages into public data pages. Dunvale handles wait data and licensing; accounts, dashboards, billing, and support remain outside public use.
You can request a copy of personal data we maintain about you, such as alert, email, phone, or business account data.
You can request correction of inaccurate or incomplete personal data.
You can request deletion when we no longer need data for service delivery, security, payments, auditing, or legal requirements.
You can request restriction of processing in certain cases, such as while a dispute is reviewed.
You can request personal data you provided in a reasonable format when applicable.
You can object to direct marketing or certain uses based on legitimate interests.
We do not use automated decisions that produce significant legal effects for travelers.
If we deny a request, you may reply with additional context so we can review again when required by law or reasonable.
We may keep data needed for security, fraud, payments, auditing, disputes, taxes, legal compliance, free expression, or other permitted reasons.
Use contact and describe your request. We may ask for verification before disclosing or changing personal data.
ContactUse these links to verify data, contact, or related controls without scanning the whole page.